1. Introduction

KFPCL Warehouse Private Limited (“KFPCL Warehouse,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://kfpclwarehouse.in/] (the “Website”) or use our services. We value your trust and are dedicated to handling your personal information responsibly and in accordance with applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information from you:

• Information You Provide Directly:
  • Contact Information: When you fill out forms on our Website (e.g., contact forms, quote request forms), correspond with us via email or phone, or interact with us in any other way, you may provide us with personal information such as your name, email address, phone number, company name, job title, and postal address.
  • Inquiry Information: Details about your specific inquiries, service requests, or feedback that you provide to us.
  • Account Information (If Applicable): If you create an account on our Website (though currently not offered, for the future possibility), we may collect your username, password, and other account details.
  • Communication Preferences: Your preferences for receiving communications from us.
• Information Collected Automatically:
  • Log Data: Our servers automatically record information (“Log Data”) created by your use of the Website. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Website. Cookies are small data files stored on your device that help us improve your experience, understand user activity, and personalise content. You can control the use of cookies at the individual browser level.
  • Analytics Information: We may use third-party analytics tools (e.g., Google Analytics) to help us measure traffic and usage trends for the Website. These tools collect information sent by your browser as part of a web page request, including cookies and your IP address.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide and Improve Our Services: To operate and maintain our Website, provide you with the services you request, process your inquiries, and improve our services based on user feedback and usage patterns.
• To Communicate with You: To respond to your inquiries, provide customer support, send you important information about our services, and communicate with you about updates, promotions, and other relevant information (based on your communication preferences).
• To Personalize Your Experience: To personalise your experience on our Website, such as by remembering your preferences or displaying content that is relevant to you.
• To Analyze and Improve the Website: To monitor and analyse Website usage and trends, understand user behaviour, and improve the functionality and content of our Website.
• For Marketing and Promotional Purposes (With Consent, Where Required): To send you marketing communications about our services and offerings that may be of interest to you, where permitted by applicable law. You will have the option to opt-out of receiving marketing communications at any time.
• For Legal Compliance and Safety: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, or safety of KFPCL Warehouse, our users, or others.

4. How We Share Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may engage third-party service providers to assist us in operating our Website, conducting our business, or providing services to you, such as website hosting, data analytics, email delivery, and customer support. These service providers are contractually obligated to protect your personal information and only use it for the purposes for which we disclose it to them.
• Within Our Corporate Group: We may share your information with our affiliates and subsidiaries for internal business purposes, such as improving our services and for marketing purposes (subject to your preferences and legal requirements).
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, investigate fraud, or respond to a government request.
• Business Transfers: In the event of a merger, acquisition, reorganisation, sale of assets, or bankruptcy, your information may be transferred or disclosed as part of that transaction. We will notify you and provide choices about such transfers as required by law.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

• Data Encryption: Using encryption to protect sensitive data during transmission.
• Secure Storage: Storing personal information on secure servers with restricted access.
• Access Controls: Limiting access to personal information to authorised personnel who need to know that information to process it for us.
• Regular Security Assessments: Conducting regular security assessments and updates to our systems and infrastructure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our Website. You can manage your cookie preferences through your browser settings. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. Please note that if you disable cookies, some features of our Website may not function properly.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by KFPCL Warehouse. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. The retention period may vary depending on the type of information and the purpose for which it is used.

9. Your Rights

You may have certain rights regarding your personal information, depending on your location and applicable data protection laws. These rights may include:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information under certain circumstances.
• Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

10. Children’s Privacy

Our Website and services are not directed to children under the age of [Insert Age – e.g., 18]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

KFPCL Warehouse Private Limited
Registered office address: 5-6-1 93/50 BASAV NAGAR Village: Maski District: Raichur State: Karnataka PIN Code: 584124
Phone Number: +91 9935623
Email: operations@kfpclwarehouse.in